We make our best efforts to ship each item in your order within the estimated time mentioned against each product. Once your order is confirmed and processed, you will receive a shipment notification via E-mail/SMS. You can also TRACK ORDER online. Please note tracking information may not be available for all carriers. However in some cases we may take longer due to unforeseen circumstances due to which your order might get delayed. We will send you an E-mail/SMS informing you about the delay along with the new expected shipment date.
Customer satisfaction is our utmost priority, at all times. We are sorry that you are not happy with your purchase. Don't worry! The process is pretty simple! For all products purchased, you need to initiate return within a period of 15 days from the delivery date. You can reach us on our customer care helpline 079-71510 000 or drop an email at firstname.lastname@example.org, where our team will take things forward, at the earliest.
As per the company policy, the refund would be issued only if the products are returned, with the tags and packaging intact, in an unwashed and undamaged condition. The refund/replacement would be issued to you, after thorough quality check of the product(s) by our team.
For hygienic purposes, our returns policy does not apply to inner wear , washed products, products sold as combos. Please keep in mind that, in special circumstances, the rules of promotional offers may override our regular returns policy. Shipping charges and convenience charges will not be refunded, as they are non-refundable.